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Long Term Success (Change Management (Diffusion of innovation (Rogers,…
Long Term Success
Change Management
Long Term Change
Organisational
Resistance
The need for change
Risk Management
Sustainability
Dynamism
Innovation
Diffusion of innovation (Rogers, 1962)
Innovators
Early Adopters
Early Majority
Late Majority
Laggards
Burning Platforms
Quality
Key tools
Control Charts
Histograms
Scatter Diagrams
Cause and Affect Diagrams
Stratification
Pareto
Checklists
Sustainability
Business Sustainability
Environmental Sustainability
Key Performance Indicators
Product quality
Process capabilities
Quality gates
Measuring Success
Value
Profits
Sales
Gross Margins
Awareness
Market Shares
New Products
Financial
Non Financial
Customer Opinions
Marketing Success
Brand Equity
Customer Equity
Rust et al 2004
Stakeholders
Time Frames
Short Term
Medium
Long Term
Employment Relations
Employer Empowerment
'Value' Players
Performance Improvements
Employee involvement
Increased engagement
Flexibility with work
Increase of decision making
Economic Perspective
Micro
Different Negotiations
Managers
Grievance
Bargaining
Group solving
Human Resource Management
Flexible working arrangements
Work / Life Balance
Macro
Innovation
Product Life Cycles
Reduction of Risk
Innovation Value Chain
Hansen and Birkinshaw
Idea Generation
Conversion
Diffusion
Accounting
Shareholder values
Measurements of value
Historical cost accounting issues
Forecasting
Risk Management
Building resiliance
Crisis Management
Internal
External