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Building long term sucess (Creating value in the long term (Measurement…
Building long term sucess
Idea in context
Innovation culture
Short, Medium, Long term
Cycle of innovation
Politics
Political context
Astuteness
Value
Innovation strategies
Organisation
Value player
Employment relations
21st century relations
Working from home
Future office
Inclusive employment relations
Empowerment
Employment/employability
Pay gap
The need for change
Change management
Need for change
Resistance to change
Sustainable transformation
Social responsibility
Creating value in the long term
Shareholder value
Measurement choices
Measuring issues
Historical cost accounting
CSV
Operations
Quality
Perception based
The quality gaps model
Continuous improvement
Strategic improvement
Creating an importance-performance matrix
The seven key tools to controlling quality
Operational Risk
Sources of operational risk
Assessing risk
Operational resilience
Managing operational risk
Marketing in the long term
Relationship marketing
Long term relations
Business-to-business
Internal marketing
The impact of staff
Preparing for organisational threats and improvement
Crisis management
Measuring success