Please enable JavaScript.
Coggle requires JavaScript to display documents.
OCCUPATION (1) work (Humour humour (Self-deprecation - defuse pressure if…
OCCUPATION (1) 
Small Talk
Functions
-
-
Social - constructing, maintaining & reinforcing interpersonal relations
-
-
Power relationship - superiors tend to initiate, limit & define subject matters
Definition
Core business talk - focused, context-bound & high info content
-
-
Directives
Context
-
-
Power relationship between participants e.g.. more direct to subordinate, indirect to equal
If task difficult or unreasonable imposition, more indirect
-
Humour
-
-
-
-
Gender
-
-