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BLOCK 3 CONCEPTS (SHORT AND LONG-TERM SUCCESS (MEASURING SUCCESS (NUMBER…
BLOCK 3 CONCEPTS
SHORT AND LONG-TERM SUCCESS
TIME AND INNOVATION
START-UP ACCELERATORS
BUSINESS INCUBATORS
INNOVATION CYCLE
VIRTUOUS
VICIOUS
CREATING VALUE
INNOVATION VALUE CHAIN
CONVERSION
IDEA DIFFUSION
IDEA GENERATION
SHARED VALUE
3 WAYS
RECONCIEVE PRODUCTS AND MARKET
REDEFINE PRODUCTIVITY IN SUPPLY CHAIN
BUILD CLUSTERS
OPERATIONAL RISK
RISK
RESILIENCE
REDUCE RISK
IMPACT
LIKELIHOOD
HAZARD
MANAGE RISK
REDUCE LIKELIHOOD
REDUCE IMPACT
RECOVER
MEASURING SUCCESS
NUMBER OF NEW PRODUCTS
AWARENESS
GROSS MARGIN
RELATIVE PRICE
MARKET SHARE
SALES
PROFIT
BRAND EQUITY
CUSTOMER EQUITY
CRISIS MANAGEMENT
TYBOUT AND ROEHM (2009)
4 STEP FRAMEWORK FOR MANAGING CRISES
IMPLEMENT
FORMULATE
ACHKNOWLEDGE
ASSESS
GRIFFIN (2008) 10 RECOMMENDATIONS
QUALITY AND IMPROVEMENT
QUALITY ASSURANCE
ELEMENTS OF DELIVERING A PRODUCT- ALL FUNCTIONS
QUALITY CONTROL
FOCUS- QUALITY AT MANUFACTURING END
WOMAN IN MEDIA
EMPOWERMENT
EQUALITY
QUALITY SYSTEMS- ISO
QUALITY CONTROL TOOLS
SCATTER DIAGRAM
PARETO CHART
CONTROL CHART
CHECKLIST
HISTOGRAM
CAUSE AND EFFECT DIAGRAM
STRATIFICATION
RELATIONSHIP MARKETING
BENEFITS
MORE UNDERSTANDING CUSTOMERS
LESS PRICE SENSITIVITY
CUSTOMER RETENTION
KEY BUILDING BLOCKS
CUSTOMER SATISFACTION
CUSTOMER VALUE
BUILDING RELATIONS
COMMITMENT
TRUST
COMMUNICATION
ORIENTATION
RELATIONSHIP TYPES
SELLER MAINTAINED
BUYER MAINTAINED
BILATERAL
POLITICS OF BUSINESS AND MANAGEMENT
POLITICAL CONTEXT- ELEMENTS
INTERESTS
POWER
INSTITUTION
POLITICAL ANALYSIS
TOOL
STAKEHOLDER ANALYSIS
JOHNSON ET AL.MATRIX (2008)
MAP STAKEHOLDER POWER AGAINST INTEREST
MITCHELL ET AL (1997)
POWER
LEGITAMACY
URGENCY OF CLAIMS
MANAGEMENT
POLITCAL ASTUTENESS FRAMEWORK
READING PEOPLE AND SITUATIONS
BUILDING ALIGNMENT AND ALLIANCES
INTERPERSONAL SKILLS
STRATEGIC DIRECTION AND SCANNING
PERSONAL SKILLS
EMPLOYMENT RELATIONS
THE EMPOWERMENT ERA
FLEXIBLE WORKING
REDESIGNING WORK
INTERNAL MARKETING
INTERNAL-TO IMPROVE STAFF COMMUNICATION OF BRAND
LEADERSHIP
AS RESULT
AS POSITION
AS PERSON
AS PURPOSE
AS PROCESS
STRATEGIC LEADERSHIP
Hartley and Fletcher (2008)
Hansen and Birkinshaw, 2007