Please enable JavaScript.
Coggle requires JavaScript to display documents.
iFix (Manager (Shall insure requisitions are closed on time, Review…
iFix
Manager
Shall insure requisitions are closed on time
Review customers' feedback
Check and improve services accordingly
Approves fast moving material
Make requisition
Through mobile (regular cases only)
Select category
Select sub category
Select common issue
Write comments
Submit
By calling
Call center shall do necessary
Requisitions fulfilment
Mobile requisitions
System shall assign job to supervisor
Supervisor shall check requisitions' data and act accordingly
If material is required, check if client has or need us to provide
Do needful and register necessary though app
Phone requisitions
If material is required check if client would like us to provide the same and agrees on the price
enter details into the system
System shall do necessary
Supervisor to take action and fulfill requirement
Emergency cases
Act within one hour
If non-working hours an on call duty supervisor shall be called
Contracts
Subscribe
Through mobile app
By calling
Recommend to use the mobile app to subscribe
Pay online
Cash collection request
Offer a paper based subscription
Collect amount