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Block 3 -Long Term Success (Operational Risk (Potential Sources (Supply…
Block 3 -Long Term Success
Short and Long Term Success
Time and Innovation
Critical Thinking and exploring
Cycles of Innovation
Planning
Medium-Term
Long-Term
Short-Term
Long Waves of economics
Sustainability
Value Player
'In order to thrive companies must continually create value'
Innovation
Turning Innovation into transformation
Innovation Value Chain
Empowerment
Employment Relations
The decline of Union power
Pyman, 2016 -They're the Voice
Flexible working
Zero hour Contracts
Ryan, 2016 - Teleworking - The myth of working from home
Employee Inclusion
Organisational Culture
Employee Participation and interaction
Operational Risk
Terminology
Impact
Risk
Likelihood
Hazard
Potential Sources
Supply Failures
Failures within the operation or process
Environmental Disruption
Product/Service design failures
Customer Failures
Assessing Risk
Estimate what the impact could be if it happens
Estimate the likelihood that it will happen
Identify the hazard (Source of risk)
Combine the two things - Impact and likelihood - to give a measure of risk
Risk assessment Matrix
Risk Mitigation Visualisation
Operational Resiliance
Have our processes made us more resilient
What should we measure to determine if our performance objectives for operational resilience are being achieved
How resilient is my organisation
Managing Crises and measuring success
Corporate brand and image
Harris, 2017a
Marketing Success
Crisis Management
Responding to a crisis
Dasani Scandal
Leadership and Management
'Taking an organisation into the future'
Lunenburg, 2011 - Leadership versus management: a key distinction - at least in theory
Uber vs London Taxi