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Conflict Management (Interdependence (Communicate effectively, Get to win…
Conflict Management
Advantages
Relatively easy to accomplish
A feeling of fairness
Neither side feels needs were ignored, both feel they got something
Ends the conflict and is less likely to result in feelings of resentment
Disadvantages
Discounts the initial suggestions made from both sides
Rewards those who make unreasonable offers and punishes those who make reasonable offers
May not be the best position to take-sometimes worse than either original position
Interdependence
Communicate effectively
Get to win-win solutions
Listen well to team members
Interact effectively with others
Investigate as many alternatives as necessary/possible
When to Use Personal Responses
When health or safety is concerned
Emergency situation
When a core principle of the company is at stake
When dealing with someone who enjoys stirring up conflict for no good reason and after trying other ways to resolve the issues.
When the issue is important