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Block3 (Success (Crisis (management (acknowledgement, action, practice),…

- - - - Sustainable
        
        Creative Destruction
      - Cycles
        
        product life cycle
  - - - minimise disruption
      - small changes
      - stable
      - short term
    - - innovators
      - early adopters
      - early majority
      - late majority
      - laggards
    - - goal definition
      - communication
      - transparency
      - listening
      - empowerment
      - short term wins
    - - less control
      - big changes
      - high risk
      - transformational
        
        chaotic
      - better for long term
  - - - supply
      - environmental
      - failures
        
        product design
        
        process
        
        customer
    - - impact
      - likelihood
    - - backup plans
      - worst case scenario
    - - risk level
      - mitigation strategy
        
        impact
        
        reduce
        
        likelihood
        
        impact
        
        recovery
  - - - negative
    - - scandal
        
        emotional
        
        surprising
        
        fake news
    - - saboteurs
        
        consumer
        
        employee
    - - acknowledgement
      - action
      - practice
- - - - flexibility
    - - productivity
  - - - customer service
      - relationship building
    - - influence
    - - line management
      - team peer
      - project peer
      - corporate communication
    - - brand champion
      - brand agnostic
      - brand cynic
      - brand saboteurs
  - - - defining
      - results
      - position
      - process
      - purpose
    - - hygiene
      - motivation factors
      - Maslow
  - - - influence decisions
      - collective bargaining
      - profit sharing
      - self management
- - - - value player
        
        challenge status quo
        
        innovation
    - - Short Term Focus
    - - societal needs
      - collective impact approach
  - - - internal
      - external
      - appraisal
      - prevention
    - - 6 sigma
      - assurance
      - control
    - - histogram
      - control chart
      - scatter diagram
      - Pareto chart
      - cause and effect
      - checklist
      - stratification
    - - strategic
        
        performance matrix
      - continuous
  - - - tailoring
    - - partner
      - advocate
      - supporter
      - client
      - purchaser
      - prospect