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Listening (Common Barriers to Listening (Trying to listen to more than one…
Listening
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Active Listening- not only focusing fully on the speaker but also actively showing verbal and non-verbal signs of listening
Nonverbal signs
Smile, Eye contact, Posture, Mirroring, Distraction
Verbal signs
Positive Reinforcement, Remembering, Questioning, Reflection, Clarification, Summarization
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Benefits- greater number of friends and social network, improved self esteem, confidence, higher grades at academic work and better health
developed at early age, doesn't involve understanding meaning of words/phrases
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