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Listening (Common Barriers to listening (Preoccupation, Having a closed…
Listening
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Specific Listening Types
Critical Listening - . Critical listening is a much more active behavior than informational listening and usually involves some sort of problem solving or decision making. Critical listening is akin to critical reading; both involve analysis of the information being received and alignment with what we already know or believe.
Therapeutic or Emphatic Listening - Empathic listening involves attempting to understand the feelings and emotions of the speaker – to put yourself into the speaker’s shoes and share their thoughts
Informational Listening - Informational listening is less active than many of the other types of listening. When we’re listening to learn or be instructed we are taking in new information and facts, we are not criticizing or analyzing.
Types of listening
Discriminative Listening- Being able to distinguish the subtleties of sound made by somebody who is happy or sad, angry or stressed
Comprehensive Listening- Comprehensive listening involves understanding the message or messages that are being communicated
Active Listening
Active listening not only means focusing fully on the speaker but also actively showing verbal and non-verbal signs of listening. Generally speakers want listeners to demonstrate ‘active listening’ by responding appropriately to what they are saying.
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