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TBC APP RESEARCH FEEDBACK (WHAT I WANT IT TO DO (podcasts, don't use…
TBC APP RESEARCH FEEDBACK
WHAT I WANT IT TO DO
podcasts
don't use other functions
listening off desktop even with Android phones
constant reminder, keeping in front, checking self
want reminders and push notifications of things to do - 1 per week - same as twitter feed for those not on social media
want a forum board through the board
tracking time and meting calculator can all go
make it for android
iphone users found it easy to get on
started right away and not hard to get on the app
daily reminders - keep putting it in front of us
knowing what others are doing
forms are confusing - hard to sift through to find what I needed NOT ORGANISED WELL
be able to email forms from app to my desktop
can all content from grad portal is on app
Place to take notes in the device
acces videos
one stop shop
virtual coach when I had questions
Big buttons
prefer audio podcasts to video
push notifications
don't want marketing notification through app but its' where you get return on investment
downloaded straight away after course
never used printed out curriculum guide
all tools in the app, not on all these different platforms
podcast used most
time tracking and scheduling useless
scheduling workbook in app with link ot my own calendar
ONE STOP SHOP
engage with others in the course
only go on social media feeds when get notification from Malachi
recover password feature because email changed since first registered for app
Pod cast used
tried to use meeting calculator
have used the Scheduling workbook, with days of doing the course
never used curriculum guide
APP needs to be designed for asthetics, doesn't look slick or easy to use, not pretty
App doesn't LOOK intuitve
Love pod casts, reminds me constantly of the essential practices
dislike and use the least, time tracking and meeting tracking
WANT - push notifications, reminders, push to me rather than me go and get it
I WANT daily reminders
I want affirmations
I want push notifications
I want weekly reminders
I want it pushed to me so I don't have to get it
I LOVE the cartoons - humour is good when it is reminders about the distinctions
WHY DOES TBC NEED AN APP, WHY CAN'T THIS BE IN ONE SPOT
being reminded with push notifications
push out reminders and refreshers
connect tools with podcast you are listening to
one stop shop for all, or connections btwn platforms that bridge them all
like all features in portal app, reminds me of what I'm supposed to do
follow up
highlights about what you've learned
reminders
opportunties to reflect
record success
platform for group discussion
one is it would have been good if we had met as peers - teams - reached out to two people I trust - let’s meet over coffee and talk about TBC - let’s talk to face to face - connect with two people
PUSH NOTIFICATIONS/REMINDERS
IOS & ANDROID
PODCASTS
PEER-TO-PEER LEARNING/COLLABORATION
DESIGN AESTHETIC
NOT USED FEATURES
ONE STOP SHOP
OTHER FEATURES
HOW MIGHT WE INCLUDE THESE FEATURES TO IMPROVE USER EXPERIENCE & STICKINESS?
HOW IT WORKS
Native development doesn't work very well at all, need to build 2 separate things to have it work well -
TRUE OR FALSE?
PUSH NOTIFICATIONS
Can send push notifications directly to Android BUT need API for iOS
Web enabled sites CAN send push notifications to mobile devices
if ppl really want push notifications NOT via email, then APP = NOT TRUE
if push via email then can't go with them to new job/email address
Jill - "if it comes in an email, they won't see it"
Can already send notifications from any website to mobile devices
WEB ENABLED VS APP
nothing wrong with good mobile enabled website with email push notifications
web enabled website comes to them via email
Can 1 platform to android and iphone?
OVER PRICED
50K-100K to build
800-1000 man hour
preying on pp who don't understand the technology
CBA only giving $40K AUD for App budget, and they are 4000M+ TO Company
ROI
Is this worth investing in if it's just a value add for current customers?
Can become both pre and post products along customer journey with TBC. i.e. if it get's ppl into the 2-day and then into TYPNL and then COACHING, then it's worth 20-30K AUD investment
REPEAT PURCHASE
Can barb run the numbers to derermine how many sign-ups to the 2-Day and TYPNL and Coaching would make a 25K AUD investment worthwhile?
THE BUILD
Dev Strategy
Wordpress with coding, then subdomain and web app with JavaScript
Different skilset to build website vs build this component
Elisabeth can do design, but then need someone with specific skills to build the subdomain
IS THERE ANYTHING ELSE WE NEED TO KNOW BEFORE COMMITTING TO WEB ENABLED APP OPTION?
WHY I USE IT
WHY DON'T USE IT
hardest thing was scheduling the time to listen, but now I can listen in my car; now have ability to use it in ways I didn't realise
wasn't engaged and let it go
didn't understand that I could engage passively
so busy trying to do implementation and viewed support resources as optional not as fundamental to my success
Timing of it was at opening school, so I didn't have time to use it
focusing on the first steps, videos about cleaning the office
why do I need to learn about other stuff if right now I just need to clean my office
never used APP in beginning because I don't remember hearing about it in the course
if I knew there was an APP it would have been the first thing I did
focused on things to do - create a space - do the requests - the calendar - getting out into the classrooms
it wasn’t on my radar - then I updated my phone and had to get rid of apps
THOUGHT IT WAS OPTIONAL
Didn't know it was central to the my success
signed up for TYPNL and used when homework required I use
vital to my success that I use the tools
the constant reminders
to help me reflect and take action
ESSENTIAL FOR SUCCESS
HOW MIGHT BOTH MESSAGING AND DESIGN SAY "ESSENTIAL FOR SUCCESS?"
WHO IS USING IT
Secretary registers me
Secretary schedules time for us to use together
I use once my secretary signs me up
Iphone users
Android users
secretaries change
using pod cast to introduce new secretaries to the course
registered myself
Secretary set it up
use app with ease on my device
didn't use until I got into TYPNL
Used it because you assigned it
2-Day Graduates
TYPNL Participants
TBC Interested Educational Leaders
-Men and women ages 35-45
-Early principals, first 2-5 years in their career
-Tech saavy and social media saavy
-At stage in career where still very interested in learning/mastering their craft
-They feel like they can and want to make a difference in their orgs
-Still juggling young children, marriage, career
-The people who use the podcasts
-ppl interested in TBC but not convinced or prepared to do 2-day
all principals went thru training but our immediate supervisors didn’t - no district wide commitment to it - didn’t understand the journey we’re going thru - I stripped down my office then my supervisor complained about it - what’s up with this
USER SEGMENTS
Secretaries for set up
Ed Decision Maker who never do the 2-Day
TBC Interested Ed Leaders
2-Day Grads
TYPNL Participants
HOW MIGHT WE DESIGN A USER EXPERIENCE THAT IS STICKY FOR MULTIPLE USER SEGMENTS?
WHO IS BUILDING IT
ELISABETH
Wordpress Site
Subdomain Design/Wireframe
INNOVAS or OTHER
with javascript coding skills for backend dev
NEED TO CONFIRM WEB ENABLED APP AND INNOVAS CAPABILITIES FOR THE JOB