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MIB (MIB1 (Action done on MIB1 (Subscription (With Existing plan (With…

- - - - With Existing plan
        
        With above mentioned plans
      - With new plan
        
        With above mentioned plans
      - Via MNP
    - - VAS removed
        
        Terminate in Fin
    - - CRM
        
        Reason code:
        
        Involuntary - Confirmed Fraud(Deactive)
        
        Involuntary - Dunning(Deactivation)
        
        Involuntary - Fraud
        
        Involuntary - Others(Deactivation)
        
        Involuntary - Others(Welcome Call-Deact)
        
        Involuntary - Suspected Fraud(Deactive)
      - Dunning
        
        Reason code is same as CRM
    - - CRM
        
        Reason code for Suspend:
        
        Involuntary – Confirmed Fraud
        
        Involuntary – Suspected Fraud
        
        Involuntary – Dunning
      - Dunning
        
        Reason code is same as CRM
    - - With MIB1
        
        CRP within the above allowable plans
        
        MIB carry forwarded and no update in FIn
      - Without MIB1
        
        CRP outside of the above allowable plans
        
        MIB forfeited and updated Fin to terminate
    - - Update to Fin
  - - - U28, P38, P48, P68, P70, P79, P99, U Premium & U Platinum and P139
    - - Recurring RM18 (Pro-rated)
    - - UNLIMITED MVT at 4G speed cap
  - - - Involuntary - Suspected Fraud
      - Involuntary - Dunning
      - Involuntary - Confirmed Fraud
- - - - Above mentioned plan with new line
      - Via MNP
  - - - epayu