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Ethics and Morals (Ethical Leadership by Measuring Ethics (Design and…
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compare
New Public Management
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relay on market-like arrangements, like competition.
cuter of ideas and practices that seek to use private-sector and business approaches in the public sector
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New Public Service
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- Public Interest is the aim, not a by-product
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- Think strategically, act democratically
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- Not customers, only citizens
customers are short-term goals and interest, while citizens are long term interests and investments
- Accountability, it ain't easy
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in order for citizens to be treated with respect, the must be respected by public agencies
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Old Public Management
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bureaucracy, hierarchy, and control
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