Attendance (Exploration (What are the reasons for poor attendance? (Too…
Why do TMs work here?
New-comer/"Skip was the only place"
Wants to grow at Skip
Just needs a job
What are the reasons for poor attendance?
Too late to submit availability
Does not meet WFM guidelines
Who/How many branch-offs have their been into other Skip teams?
What are the current Performance Management pieces? Positive? Negative?
Do we have appropriate resources for "difficult conversations"?
Do we encourage growth within Skip?
Only recently, through the Dish
Are we aligned on performance/attendance practices?
What do TMs want? Catered schedules?
Schedules that suit school schedule or other full-time commitments
What expectations are we setting?
What scheduling/availability exceptions do we make?
What conversations are happening regarding attendance? in 1-on-1s?
What patterns are noticed?
Who are the large "group" of specialists that have high absenteeism?
PT20 v. PT v. FT, day v. night. overnight
Courier & Logistics
Giulia - CO
Nick - Int DL
Gurinder - DL
Tyler - Custo
Simer - Courier