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Customer service (Customer service tips (:red_flag:upgrade products, :red…
Customer service
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Customer service tips
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:red_flag: flyers, catalogues, offers, promotions for "preferred" customers
:red_flag: If u can't deal with smith, stay with the customer while handling him to your colleague (no passing from person to person, no calling back and putting on hold)
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:red_flag: FAQ section, sales literature, customer helpline
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:red_flag: offer drink (coffee, biscuits), magazine, chair, samples
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