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Travel Relationship Management System (TRMS) (3rd-Party Value-Added …
Travel Relationship
Management System (TRMS)
Traveller
Register
Traveller in TRMS
Capture Traveller consent
(digital) for registration
Maintain Traveller
profile & travel history
3rd-Party
Value-Added
Service (VAS)
Add VAS in TRMS
Receive price details directly
from 3rd-party provider
through web services
Promotional
Campaigns
Run email campaigns
targeting prospective Travellers
Sales Lead
Manage Leads
(Track & Follow-up)
Add Traveller's interest
in a VAS(s) in TRMS
Reports
Sales
Region-wise
Agent-wise
Service-wise
BI
Service Enrollment
Enroll registered
Traveler to VAS
Send enrollment details to
3rd-party provider
through web services
Artificial
Intelligence (AI)
Understand customer
purchase patterns
Respond with suitable/ personalized
products & offers