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Maintenance and Conflict (Interpersonal Conflict (Conflict Styles (Direct…
Maintenance and Conflict
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Interpersonal Conflict
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Conflict Styles
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Passive aggression
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sending aggressive messages in a subtle, indirect way
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Indirect communication
conveying a message in a roundabout manner in order to save face for the other person, not hostile
Assertion
when a message clearly expresses the other's needs, thoughts, or feelings directly without judging
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