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MIS Tools & Techniques WebMD_logo (Knowledge Management System (KMS),…
MIS Tools & Techniques
Operation Information System (OIS)
Cannot seem to be of much use for WebMD as it doesn't manufacture/produce products
Although, we migh consider the management of the development of the various applications WebMD released under this subsystem, examples:
WebMD Mobile
WebMD App
Pregnancy
Baby
Allergy
Medscape
Decision Support System (DSS)
Symptoms Checher
Executive Information System (EIS)
Not accessible to the customers, but essencial for WebMD senior management to run the business
Transaction Processing System (TPS)
WebMD Tools
BMI Calculator
Ovulation Calculator
Fitness Calorie Counter
Food Calorie Counter
Due Date Calculator
Health Record Keeper
Profile/Account Creation
Marketing Information System (MkIS)
To report on the effectiveness of past and current campaigns and use the lessons learned to plan future campaigns
Business Intelligence System (BIS)
To help WebMD Corporate run their business
Customer Relationship Management System (CRM)
WebMD Applications
About WebMD section in the footer
WebMD Network
WebMD Social Profiles/Accounts
Sales Force Automation System (SFA)
To handle sales leads generated through the advertisment and coupons channels
Knowledge Management System (KMS)
Newsletters
Magazines
Dictionar
Physicain Directory
Search
Financial Accounting System (FAS)
Enterprise related, as in it's not accessible to the customers. It's for handeling the financial prospects such as cashflow from and to maintain the advertisment and the coupons offered through WebMDRx
Human Resource Management System (HRMS)
Careers
WebMD Employees
Portal
Supply Chain Management System (SCM)
WebMDRx
Lowest Prescription Prices Locator
Prepared by:
Haneen Hazem AbuShanab
