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Key things (overall) (Guide and be a friend people ask for (E.g. rather…
Key things (overall)
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Think of the long term impact on problems that we solve, what the systematic problems are rather than being too focused on the user problem in isolation
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Strategy by making, show don't tell...
Data and A/B testing are valuable but instinct can go a long way, and we must not lose this
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Key to understand customers actions, thoughts, needs and motives
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What are user's pain-points / good things (affinity sort, sticky dots to vote)
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