reflective practice is contradiction btwn ones vision of practice and one's actual practice, practitioner must work towards resolving the nature of the contradiction, world is not rational and people not always rational, barriers that prevent practioner to respond in a certain way even though they may be aware of a better way, need to chip way at resistanceand open up possibility, confronting barriers to be the best practitioner we can, speakig the truth and fear can be a barrier (Johns 2017, p.3-4)