Please enable JavaScript.
Coggle requires JavaScript to display documents.
Leadership and Management Training (For all managers (Equality &…
Leadership and Management Training
For all managers
Equality & Diversity
Communicating within a business environment
Professional Standards
Coaching
Understanding workplace culture
Leadership characteristics and styles
Managing difficult conversations
Performance management - appraisal and supervision
Non-critical reflection
Giving/receiving constructive feedback
Delivering meaningful appraisals and supervisions
TC Specific (based on requests from initial training)
Identifying leadership styles
Practical exercise/skill building from knowledge topics
Performance management and capability
Understanding boundaries of role/organisational fit
Creating team culture
CSM Specific
Engaging internal and external stakeholders
Essential soft skills - empathy, emotional intelligence, self awareness
Understanding basic employment law
Conflict resolution
Handling complaints
Building cohesive teams
Inter-team communication
Key considerations
Target audience
Priority groups
When/timeline and managing rota release
Additional ideas from TLT