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INTERCULTURAL BUSINESS COMMUNICATION (TYPES OF CULTURAL DIFFERENCES…
INTERCULTURAL BUSINESS COMMUNICATION
WHAT:
business relationships with people from different cultures
EFFECT:
Business roles: :
direct effect on the manner in which business affairs are carried out by the members of such a community
Business law:
the law of the foreign culture affects the manner in which they conduct their business
Language
language barrier must be overcame in order for business communication to occur
TYPES OF CULTURAL DIFFERENCES
Contextual differences
Legal and ethical differences
Social differences
Nonverbal differences
Age differences
Gender differences
Religious differences
Ability differences
IMPORTANCE
Significance
Need
Warning
PROCESS
Three levels of culture
Enculturation and acculturation
Ethnocentrism
Cultural relativism
BARRIER
Stereotypes and prejudice
Cultural practices
Social institutions
Value systems
Ambiguity and conflict
HOW TO IMPROVE INTERCULTURAL BUSINESS SKILLS?
Studying other cultures
Studying other languages
Respecting preferences for communication style
Writing clearly
Speaking and listening carefully
Using interpreters, translators and translation software
Helping others adapt to your culture