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T1: Intro to SHRD (Ch1) (Strategic management (SHRD (Education, Training,…
T1: Intro to SHRD (Ch1)
Management re-engineering (p.5)
'Cost-saving syndrome' (p.6)
Focus on money
Loss of knowledge
Ignoring traditional but critical processes and standards
Forgetting that loyalty is a two-way street
The anorexic syndrome (reduces valuable redundancy)
The 'everything is saved' mentality
Strategic management
SHRD
Education
Training
Learning
Development
SWOT Analysis
Systems approach (p.14)
Shadow system (p.15)
3 roles:
Identify new knowledge
Store knowledge and information
Challenge the legitimate system
Bounded instability (ideal state) (p.16)
Legitimate system (p.14)
Complexity
theory
(p.12)
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Equilibrium
The legitimate system
In-equlibrium
The shadow system
Management of knowledge capital
concept
(p.12)