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Change management (the need for change (improve and innovate, need to keep…

- - - - innovators
      - early adopters
      - early majority
      - late majority
      - laggards
- - - - create sense of urgency
      - create guiding coalition
      - develop strategy
      - communicate change vision
      - empower employees
      - generate short term wins
      - consolidate gains
      - Anchor new approaches
    - - clearly defining goal
      - clear communication of short and long term beneits
      - transparency about costs and barriers
      - actively listening to employees
      - involving members at all stages