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Setting the Stage for Me and My Performance (Emotional Quotient (EQ)…

- - - - a learned capability!
  - - - general theories of social & emotional intelligence
        
        clinical assessment, educational settings
    - - found dif. in social & emotional competencies
        
        +“big picture” thinking
        
        the more senior the leader, the more important EI
- - - - all 5 factors are strongly influenced by genes
        
        nurture matters
      - extraordinarily persistent in adulthood
        
        but we have plasticity of emotional perc, use & management
        
        even in adult human hippocampus
        
        “mindfulness” training
        
        better stay focused on the present
        
        keeping worries at bay
        
        less stress after 8 weeks, more creative & enthusiastic about work
        
        an approach to managing emotions effectively
        
        roots in Buddhism
        
        сalm awareness of ones body
      - Concl.: developing through time&efforts
        
        study by Weatherhead School of Management at Case Western Reserve University
        
        competencies can be significantly improved
        
        sustainable over time
        
        competence building course was a way effective than trad MBA (2%)
        
        sustained for several years!
- - - - biological signals
        
        fast beating heart
      - we experience them every moment
        
        don't always notice
    - - with awareness - the ability to manage
- - - - diverse cultural env, multi-national orgs
    - - Socially Aware population classification
        
        community minded & socially active; searching for the new & different
      - Positive attitude to progressive social issues
      - Attraction and openness to new experiences
  - - - imp in leading roles
  - - - born a thermostat, but rather than nurturing a thermometer
  - - - notice & interpret moods & emotional signals
        
        y/o & effects of u emotions on others
    - - having strategies to changing u mood
      - propensity to suspend judgement of others
        
        think before act
      - U emotions affect performance both in u&o
        
        emotions are contagious
    - - get to do things u don’t want to do
      - passion for work beyond money or status
        
        allows to overcome adversity in pursuit of goals
      - sense of persistence
    - - understanding the emotional makeup of others
        
        building empathy
      - exchanging info based on feelings
    - - helping others
        
        separating u emotional needs from those around u
- - - - 1 to 3 million each year