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B207 BLK-3 Building Long-Team Success. download (Relationship Marketing.…
B207 BLK-3 Building Long-Team Success. 
Business & Management Politics. (Sancino, 2107)
Political Context
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Operational Risk & Resilience. (Moore, 2017.)
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Impact.
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Creating Shared Value. (Porter & Kramer, 2011.)
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Quality Importance.
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Improving Performance. (Walley, 2017)
Importance / Preformance Matrix (Slack, 1994)
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Relationship Marketing. (Harris, 2017)
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Benefits. (Buttle, 1996 - Egan, 2011.)
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Relationship Types. (Dwyer et al, 1987.)
R/ship Life Cycle. (Baines et al, 2017.)
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Trust / Commitment / Customer Orientation & Communication. (Conway & Swift, 2000.)
Internal Marketing. (Harris, 2017.)
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Crisis Management. (Harris, 2017.)
Managing Crisis & Issues / Scandal
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Issue. (Internally Generated.)
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Crisis. (Externally Generated.)
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Crisis Management Recommendation. (Griffin, 2008)
Measuring Success.
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Multiple Measures (Ambler & Roberts, 2008.)
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Management, Not Leadership.
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