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L4 : Ethics (Slides) (exceptions - confidentiality (case coordination /…
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Steps :warning: in solving crisis
Step 1 : determine the issues
Step 2 : Determine who will be affected for each issues
Step 3 : Refer - ethical principles & code of ethics & relate to each issue
Step 4 : refer to relevant laws & regulations & professional guidelines
Step 5 : reflect honestly on personal feelings
Step 6 : consult - trusted colleagues
Step 7 : alternative course of action
Step 8 : consider possible outcomes for all parties
Step 9 : make a decision & monitor the outcome