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A&C 2020 & Beyond! (Workstream 3: Holistic Tech Improvements…
A&C 2020 & Beyond!
Workstream 1: SN Service Requests
VALUE
Approval flow - Invest specific
4 level
functional group - where needed
Trading approval - for trading function reqs
Compliance approval 4th level
no DAR needed !
Audits/ Logging/ Tracking
METRICS
how long does it take to go through approvals?
how long does it take/wait on provisioning ?
build better business cases for improvements!
Point Person & Team
Gayle -p
Jodi - p
Jami
Shwu-Ying
Sandra
Margaret
Milestones
70 application tools
technical tools/ access
AD Groups dev teams
POC - can we use Service Now req for tech tools
Reporting
Erik - p
is it time to start looking at what automated reports we need form SN- relating to new Service request's going in
Workstream 2: HR Process holistic view & improvements
Point Person & Team
Engle - p
Margaret
Kim
High Level
Kevin Malcom
Karen Lyon
Brittany
Catherine Deutsch
Milestones
HR Team - take on some of what compliance is doing operenationaly
Amy - point person
Document - be able to see Full Process of Onboarding
Create WorkFlow Diagram
Terminiation - offboarding
Document all steps - as process is now
create flow diagram of what exists now
Offboarding - Desiging what would be ideal to automate here
Advisor Identity Management
breaking out Advisors into it's own org structure
disclose their activity with AIA
manual processes that are not a problem now as it's so small
how do we handle exponential growth
Workstream 3: Holistic Tech Improvements
Point Person & Team
Gayle -p
Jodi - p
Shwu-Ying
Margaret
Kim
Engle
Milestones
CRD# per Employee into SN
getting this info into AIMS
Priority : 1
Do we need TRAX to complete?
No - we need this anyway regardless of if we use RegEd Trax
where do they pull the CRD # ?
determine w/ invest, aims
how do they want to take it?
how do we best optimize this data flow?
cut out as many manual steps as possible
involve our data team
can they export/pull from RegEd exchange
getting Ally Invest Supervisor names into SN per employee
Get report from Application Portal - for systems inventory list
deprecate Eriks system inv. list
priority - low
Optimize Access & Controls Review
Find Provisioning Group
Earl's Identify and access Mgt Team
plug into SailPoint
Inventory of everything that is provisioned for a person
report in SN - Lookup be able to see all of their tools
Priority 3
VALUE
Trax - automating feed
value: allows self servcie for people to get associated
Priority 2
Put on Hold
because data isn't encrypted
LMS
backfeed - Employee info to ADP
NEED: Ability to distribute trainings to Associated Employees
At some point need specific targeted training
including yearly reminders
todo: haven't even open tech discovery/discussions
Sharepoint
Landing home page
Basic Training
onboarding ?
A&C planning - for sharing info
Business Case
Each person - start list
data mining - collect places info on what you see problems with
ideally- we can put some metrics behind a business case
Implemention
Training
Communication Plan
how are we informing all .. every time there is a change
need to Iterate with this as well as changes