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Feedback (Miscellaneous (Hackathon day for PS to get new ideas, Hybrid…
Feedback
Miscellaneous
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Hybrid solution (some on cloud, some on prem)
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Development artifacts
e.g. custom code, workflows, routing
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Best Practices (stability, perf, security, policy
scalability, upgrades)
Standard UAT test cases , production roll-out plan , Infra & architecture design workbook , As-Build documentation , TOI documents
Sales
Support
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Support country specific initiatives
(e.g. Migrate T-svr users to SIP, Pure Bridge for Aspect)
Pre-sales Custom solution
e.g. bot gateway, digital messaging
Training
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AI (IA, Dialog Enginer, Bot Gateway)
How to get enabled?
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Skills
New products (iWD, GPR, GIA, GUS, GAAP)
(price points and sales support)
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PS sales collaterals (offering, description, price)
(AE can leverage and provide customer)
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