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IT Services (Project (Feasibility Study (Budget Planning, Realization and…
IT Services
Project
Development
Software Engineering
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-SEN.pdf
Procedure Eksplorasi Software
Procedure Pengembangan Aplikasi
Procedure Support Masalah Operasional
Testing
Design
Information Labelling & Handling
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-ILH.pdf
Prosedur Penyimpanan Dokumen
Prosedur Penggandaan/Duplikasi Dokumen
Prosedur Pengiriman Dokumen
Prosedur Penghancuran/Penghapusan Dokumen
Data Test Creation
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-DTC.pdf
Procedure Pembuatan Data Test dengan Query Data Operasional
Procedure Pembuatan Data Test dengan Restore Data Operasional
Implementation
Requirement Definition
Feasibility Study
Budget Planning, Realization and Monitoring
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-BPM.pdf
Pembuatan Master Budget
Pembuatan Revised Budget
Prosedur Budget Monitoring Bulanan Divisi
Prosedur Budget Monitoring Bulanan Direktorat
Prosedur Analisa Variance Budget Bulanan
Realisasi Budget
Third Party Service Control
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-TSC.pdf
Prasyarat pendaftaran vendor
Hal-hal yang tercantum di dalam agreement
Prosedur review layanan pihak ketiga
Awareness Procedures
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-AWP.pdf
Prosedur Sosialisasi IT Policy (Baru/Revisi)
Prosedur Refreshment IT Policy (Berkala)
Prosedur Sosialisasi IT Prosedur
Prosedur Sosialisasi IT Security Awareness untuk Karyawan AHM
Prosedur Sosialisasi IT Security Awareness untuk Pihak Eksternal IT AHM
Project Management
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-PMA.pdf
Prosedur Project Initiation
Prosedur Project Planning
Prosedur Project Execution and Control
Prosedur Project Closing
IT Architecture Management
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-ARM.pdf
Prosedur Perubahan Arsitektur
Post Implementation
Operation Support
Request
Management and Removable Media
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-MRM_rA.pdf
Prosedur Pengajuan Pembukaan Akses Removable Media
Prosedur Penggunaan Removable Media
Prosedur Monitoring Penggunaan Removable Media
Request Fulfillment Management
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP%20-%20RFU.pdf
Prosedur System Access Request
Prosedur IT Check Out
Prosedur Backup Request
Prosedur Restore Request
Prosedur Update / Download Data
Prosedur Request Akses Aplikasi non AHM
Terminate Procedure
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-TMP.pdf
Prosedur Terminasi Server
Prosedur Pe-non-aktif’an Software Aplikasi
Access Management
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-AMA.pdf
Prosedur Permintaan Asset
Prosedur Penerimaan Asset
Prosedur Peminjaman Asset
Prosedur Pengembalian Asset
Prosedur Physical Review
Prosedur Asset Retirement
Prosedur Asset Transfer
Prosedur Asset People
Prosedur Asset Document
Prosedur Penanganan Permintaan dan Perubahan Data
Incident
IT Internal Service Level Agreement
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-SLA.pdf
Prosedur Pendaftaran Layanan Baru
Prosedur Pemutusan Layanan
Prosedur Review SLA dan Permintaan Penanganan
Prosedur Pengukuran SLA
Prosedur Tingkat Eskalasi Incident
Prosedur SLA IT Request
Problem
Problem Management
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-PMN.pdf
Prosedur Problem Management
IT Infrastructure
Infrastructure Change Management
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-ICM.pdf
Procedure Feasibility Study & Requirement Definition
Procedure Design
Procedure Development & Testing
Procedure Implementation
Procedure Post Implementation Review
Intellectual Property Protection
http://internal.astra-honda.com/docit/AHM%20IT%20SOP/AHM-IT-SOP-IPP_rB.pdf
Prosedur Pengajuan Hak Atas Kekayaan Intelektual IT AHM
Prosedur Penggunaan Kekayaan Intelektual IT AHM (PPKI AHM) oleh MainDealer/Dealer/Vendor
Prosedur Menggunakan Kekayaan Intelektual Pihak Lain
Prosedur Memonitor Penggunaan Kekayaan Intelektual IT AHM