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Training & Development (Class training (Class Trainer) (Side tasks…
Training & Development
Class training (Class Trainer)
Side tasks
Gain feedback from trainee
Utilize KiSSflow records to generate ad-hoc reports
Scheduling
Gain feedback from trainer
Set KPI for class training (NEW)
Evaluate feedback from trainee (curriculum, trainer, acutal results)
Curriculum planning
Co-host trainee
Hosting 101 (3-4 sessions)
Pronunciation 1
Check-in
Messaging
Main host trainee
Pronunciation 2
Guest Experience
Sales & Booking
Leadership
Communication
Technical
Conduct training
Evaluation update scores on KiSSflow
Create TD team in other cities (NEW)
Sharing/ Workshop (Training Coordinator // Class Trainer)
Weekly sharing
Fri
(non-host team)
Sharing from non-host teams
Sharing from extenal providers
LDP (Project Coordinator)
Other Admin
Internal Communication
Weekly meeting & minutes
Research / Planning
External providers
Field training (Field Trainer)
Coordinate with Field trainer on improving class training (Class Trainer)
Create training properties in other cities (from on-board to training) (NEW (Field Trainer // Project Coordinator)
Support at training properties to gain more hosting experiences (NEW) (All members)
Back end support (Training Coordinator)
Non-host trainee
Gain feedback from trainee
end-of-training
Training report
Room prep training (Field Trainer)
Co-host trainee
Room prep Quiz
week2
& Evaluation
week3
Collect data for trainee recruitment
Gain feedback
week3
and
week6
from trainee
Gain feedback
week3
and
week6
from trainer
Room prep training (Field Trainer)
Co-host field training (Field Trainer)
Main-host trainee (NEW) (Main Host // Project Coordinator)
Onboarding (Training Coordinator)
Mini orientation (including Welcome lunch)
Big orientation
Coordinate with HR, HX, TD to monitor number of KiSSflow training requests & communicate with TD hosts
Team building (Training Coordinator)
TD dinner
Graduation dinner
HUF (need to be clarified from Team Leader)
Recruitment (Team Leader // Trainer // Project Coordinator)
Scheduling with HR
Interview & feedback
Demo training
Other administrative tasks (Training Coordinator)
Funding & expense
TD Weekly meeting
TD Peer review ( All Members)