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Public Managers as Monitors and Coordinators (Why manage performance?…
Public Managers as Monitors and Coordinators
Why manage performance?
Motivate
Production targets "almost real time" outputs
encourage, stay focused, along with creativity
Promote
Easy to comprehend detail of performance that citizens care about
demonstrate worth and successes
Budget
Efficiency measures
Allocate funds (new or annual)
Celebrate
When targets are achieved periodically and significantly they provide individuals with collective/personal accomplishments
links through motivation
Control
Inputs that can be supervised
ensure efficiency
Learn
Separating data than can show deviances from whats expected
learning is improving
Evaluate
outcomes/inputs with the effects of developing factors
whats effective?
Improve
Change all around; outcomes, inputs, operations
requires adopting and adapting
Political Complexities of Measuring Performance
Politicians, citizens, media outlets
can possibly set performance measures that the manager has to respect
manager could lose their flexibility
knowing your audience when discussing performance
Collaborative
"to cooperate to achieve common goals, working across boundaries in multi-sector relationships"
measured variable that can be quantified
Collaboration within an Organization
must include data/information
share personnel
joint decision- making
Opportunity Costs
quantifiable variable
could assist in further study on collaboration
intensity of collaboration between two entities
The Survey
pre-hurricane/ post- hurricane collaboration
6 categories with actors they collaborated with
other school districts
business organizations
government/agencies
nonprofit relief organizations
police, fire and first responders
community/ religious organizations
Large number of studies (n)
diversity in collaborating networks between the two schools
lower and higher thresholds
is it "collaboration" or "regular meetings"