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TOPIC STRATEGIC USES OF IT (HISTORY OF STRATEGIC USES (Early 2000s: Back…
TOPIC STRATEGIC USES OF IT
HISTORY OF STRATEGIC USES
Early 2000s: Back to business basic
Mid to late 1990s: Internet
1990s: Re-engineering
Late1980s: Transactional efficiency
Mid 1980s: End-user computing
2005 onwards
WORKING OUTWARD:business to customer
working inward
:business-to-employee
1.build an intranet 2.benefits of intranet
case study:energy power systems
business to employee cont'd:giving a means for communication and creating communities
WORKING ACROSS
working outward: business to customer
the emergence of "Electronic tenders"
eg.car diagnostics, package tracking,
Jumping to a New Experience
case study:shipping industry
B-B :Streamling processes
Numerous forms
Establishing Relationship
Three aspects
Revolution
Profitability
Customization