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Reading 6- They're the voice (why voice matters (day to day relations,…
Reading 6- They're the voice
How workers can be heard
Employee voice
employees are involved and participate in matters that affect them at work
2 channels
direct
team briefings
semi autonomous teams
linked with positive outcomes
job satisfaction
collaboration
trust in management
indirect
through intermediary
collective representation
unions or non-union
How do trade unions fit in with employee voice
unions should focus on positives
because
improve job design
productivity
performance
positive expression
work place safety
learning/ training
hybrid voice arrangements
societal agents- public servants- be their voice
why voice matters
all employees want and expect a say in work related matters
outcomes of voice- effective
employee voice- informal growth
day to day relations
employers
employees
unions