There is a possibility of a digil divide, this means that there different groups of people may the able to use/utilise the technology differently, an example of this is that it depends on the wealth of the user, the higher the wealth, there is also a difference in enviroment, between rural and urban locations. Urban locations usually tend to have a higher amount of avaliable bandwidth ready, as there is already the infrestructure already in place, while in ruran areas there is not. There is also a gap of knowledge, the more experienced the user is, the better the experience it may be for them, as there is a large gap between an elderly person and a teenager.