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Communication (Interviewing (Strategies (Summarize what you understand -…
Communication
Interviewing
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Who, what, when, were, why & how - questions we need to ask the various stake holders. We can tailor it to different people.
We interview to listen, get information and advance a goal
Strategies
Summarize what you understand - this will make them understand that you are listening and help them correct any misunderstanding
Clearing house questions - Anything else you think we should consider?, Any one else you think I should talk to?
Leading question - You didn't like the movie, did you?
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Personality Styles
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Analyst
Organized, Cautious and logical. Slow to act
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