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conflict (Conflict is the expressed struggle between two or more…
conflict
Conflict is the expressed struggle between two or more interdependent parties who perceive incompatible goals, scarce rewards, limited resources and interference from the other party in achieving their goals (Hocker & Wilmot).
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AVOIDING/DENYING: I lose, you lose
ACCOMMODATING: I lose, you win
COMPROMISING: I lose, you lose (I win you win a little?)
COMPETING: I win, you lose
COLLABORATING: I win, you win
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Augsburger (1992) outlined four assumptions of viewing conflict as destructive. 1. Conflict is a destructive disturbance of the peace. 2. The social system should not be adjusted to meet the needs of members; rather, members should adapt to the established values. 3. Confrontations are destructive and ineffective. 4. Disputants should be punished.
Augsburger described four assumptions of viewing conflict as productive. 1. Conflict is a normal, useful process. 2. All issues are subject to change through negotiation. 3. Direct confrontation and conciliation are valued. 4. Conflict is a necessary renegotiation of an implied contract—a redistribution of opportunity, release of tensions, and renewal of relationships.
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Affective conflict arises when we have incompatible feelings with another person. The differences in feelings for one another are the source of effective conflict.
This type of conflict arises when people disagree about a plan of action or what to do in a given circumstance.
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Cognitive conflict is the difference in thought process, interpretation of events, and perceptions.
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I can't really understand the conflict managemant, i need pay more attention for this part in class. for the conflict, in my perspective, my understanding is two people can't understand each others better. after i read this article, i found that there are many kind of conflict.