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Waiter (Welcome Guests (Seat guests (See if they have a preference, Escort…
Waiter
Welcome Guests
Seat guests
See if they have a preference
Escort them to the table
Give guests menus
Let them know about menu changes
Let them know of the specials
Take Guests Orders
Take the order
Note down the order
Repeat the order
Inform them if an order is unavailable
Recommend alternatives
Offer them more time to think
Wait on Customers
Give guests their orders
Ensure the order is correct
Give each customer the correct order
Ask if they would like some extra condiments
Regularly check on customers
Offer refills for applicable drinks
Ask if the food is good
Ask if they wish to have anything additional
Take Customers Payments
Give them the bill
Ask if they wish to proceed with the payment
Ask if they need more time
Print the bill
Answer questions they have about the bill
Take payment
Take cash payment
Take card payment