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Utility Billing (Account Management (Add an Account for Business or…
Utility Billing
Account Management
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Add pre-defined actions to an Account (NSF, Disconnect, Adjustment, Extension)
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Add/Change Account Attributes for Global Charges (No taxes for Non-Profits, Late Charges, Interest)
Add Custom Person Attributes that are reportable (Senior Citizen, Veteran, VIP brother of the mayor)
Add phone number to Account (Cell, Home, Work)
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Work Orders
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Work Order Integration to UB and Finance (city installs fire hydrants for a new subdivision and bills the developer)
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Work Order Configurations (Request Type, Resolution, Status, Technician Maintenance, Document Maintenance)
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Work Order triggers (high meter readings outside range, estimate too many times in a row, scheduled maintenance)
UB Configuration
Add User Defined Fields (Account Indicators, Account Field Descriptions, Metered Service Field Descriptions, Billing Register)
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