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B207 image_6546160 (Identifying leadership (Person, Result, Position,…
B207 
will Al kill or save humankind
Measuring success
Key marketing -multiple measures, time frames
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Benefits, the role and impact, communication,Internal service, unfair customers, Types of employees,
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New cooperative activism, Changing environment, Risk remain, Red and Blue companies
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1 Histogram 2 Control chart 3 Scatter diagram,
4 Critical service interactions 5 Unfair customers
6 Types of employees
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Definition,Benefits, Loyality, Value,satisfaction,Trust Service-dominant logic,Communication, Orienation
The Palm Bay Hotel
Sandra's experience, Online reviews, Comparison
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Crisis Management
Externally- Internally generated,
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