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OB 2019 (DAY 2 (First call time afterwards for your follow up email - be…
OB 2019
DAY 2
talk about working to our standard/ expectations across multiple platforms that will be dictated by the client.
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Must talk about onboarding the client - to standardize the experience across the company and make it easier for the client and you to work with a VA service.
talk less about what we don't do in terms of phone options. We have the details ready with phone options for you.
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First call time afterwards for your follow up email - be thorough and take the time to get this right
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DAY 1
Welcome - need to add that what you will learn is how to utilise the tools we have made as essential and feel like you can work within the expectations we have
Is quiz the decider for failing OB?
We need to talk about boosting confidence
Speaking about getting lost / pace we work
Tstec doesn't need to be here at 9 am if Carrie is doing her welcome and she doesn't want him to be working and distracting the new starters.
Don't talk about monotony - rather talk about task diversity and growth and learning.
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