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benefits and threats of e-commerce to business and cosumer (consumer…
benefits and threats of e-commerce to business and cosumer
consumer
benefits
payment by credit or debit card very easy
no need to leave the house to "go shopping"
consumer can now easily access products and services from businesses located abroad
threats
internet access required
No personal contact
cannot see/feel product
technical problems
business
benefit
shop might not be needed
Low-cost promotion
Able to access many consumer
threats
Competition from other websites
transport costs
no direct consumer contact