opportunity of e-commerce
to business
to customer
order can be taken over the internet and sent directly to the company warehouse for dispatch
customer might be easily make online purchases of supplies materials from other business
websire can be used to promote the company and its product worldwide much more cheaply than other forms of markertng
comparison between prices and product or services offered can e easily made by surfing from one website to the another
customer can now easily access product and services from businesses locate abroad
payment by credit or debit card is very easy
threats of e-commerce
to customer
to business
competition from other website
transport costs
no direct customer contact
setting up/updating website cost
identity theft
technical promblems
cannot see/feel products
no personal contact
internet access required
shops might be not be needed
wider choice
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