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communication climate (patterns of behavior in relationship that evoke…
communication climate
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communication climate
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the overall mood that is created because of the people involved and the type of communication they bring to the interaction
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confirming climates
when we receive messages that demonstrate our value and worth from those with whom we have a relationship
describe instead of evaluate: describe the issue to the other person hoping they would understand, instead of judging.
use problem orientation instead of control: asking the other person's opinion on how should he/she solve it
Be spontaneous instead of strategic: instead of being manipulated, be honest with the other person about the real reason why you want to solve the issue.
respond with empathy instead of neutrality: respond to others with empathy, we signal that we acknowledge and accept their feelings.
Regard One Another with Equality Instead of Superiority: Instead of taking the upper hand in the relationship, we should strive for equality.
Be Provisional (Flexible) Instead of Certain: Provisional speech demonstrates open-mindedness and flexibility, a willingness to entertain ideas other than your own.