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Pain- feature is not defined well (Tests plans did not identify field…
Pain- feature is not defined well
Tests plans did not identify field environment data
we were missing info
on customer's config (licenses,environments)
Tier 1 - Manage Site survey - about environments, licenses, training
owner?
Manage periodically site config data
sales ops & RnD are not aligned/synced
Update test plans (SE,Support)
Missing Persona/Customer behavior
Tech Issues are not managed AS features
we manage it as story - internal in R&D without Support/sales
Treat all Tech Features SAME Grooming validation as product feature.
we are loosing credit
on improvements that are not published
Missing FOCUS attention to Cross groups features
Missing Project management to assist PO to sync all parties (in sales)
Validate ROLE - to oversee cross teams/groups project (PO?)
Missing tech system engineering role to assist the bigger picture
Assigned to Access/Insight System Engineer on CROSS teams/groups projects. phone, vendors
Feature Readiness is not clear
Impact on - missing issues to validate when we Accept feature
Validate Accept Criteria by agreed check list
Make sure UX is part of FEATURE/STORY demo during the sprint