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planning (Planning process (Set goal, Gather data, analyse data, Create…
planning
Planning process
Set goal
Gather data
analyse data
Create plan
Implement plan
Monitor plan
Systematic process that goes in a cycle
Quality policy PMP project management professional exam study guide
A set of guidance
cost- benefit analysis
increase in the stakeholder's satisfaction
cost are lower
increase in productivity
bench marking
design of experiment
Cost of quality
Prevention cost
appraisal cost
failure cost
internal
external
PMBOK refernce
Quality approaches
Scopes, time & cost
importance of keeping the balance
PMBOK reference
Empazises to quality management
Tools and techniques
Comparison on what tools used in 90s and now?
Benchmark
Cost analysis
Flow chart
Cost of the quality
meeting
Planning Process 5 steps
Establishing Goals
Determining where the Organisation or Subunit Stands Relative to the Goal:
Developing Planning Premises
Choosing from Alternatives
Developing Methods to Control the Operation of the Plan
Quality standards PMP project management professional exam study guide
Standards is something that is approved by the organisation or a general body
PMI guidance is an examples of standards
Not legal but good to follow them
Standards could be set by organisation such as International Organisation for Standardisation (ISO)
PMBOK reference
Ads
Allow to see a Borden view
PMs have to foreseen the problems
Help in decision making
allow you see which is best options
compare the possibilities
Disads
Time consuming
Predict the future
Expensive
What if requirements change half way through
Plans are useless
SMART Objectives
Specific
Measurable
Attainable
Relevant
Time
The Tools and techniques useful in quality planning
1.cost benefit analysis
cost of quality
additional tools e.g brainstorming, FFA, NGT
https://www.globalknowledge.com/us-en/resources/resource-library/white-papers/the-tools-and-techniques-useful-in-quality-planning-assurance-and-control/
refers to same techniques 1 and 2
modern management
Ads & disads
Steps in planning
Organisational Obj
Alternatives
premises
Best alternative
Plan to action
PMBOK reference
Project Quality
Importance
Quality in Planning purpose
protective
Affirmative
key phases
"what comes before actions"
"plans are nothing but planning is everything"
"Failing to plan is planning to fail"