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Power (Bases of Power (Reward (Based on the ability to provide…
Power
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Evaluating
Compliance
Goes along with the request grudgingly, putting in minimal effort
Resistance
Opposed to the request, tried to avoid it
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Abuse of Power
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Bullying
Can happen across levels of the company, & co-workers
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What is it?
A capacity that a person has a influence on another persons behaviour in order to get them to act as the person wishes
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Dependency
Influence Tactics
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Pressure
Using demands, threats/intimidation/pressure to get someone to do something
Ingratiation
Using flattery, goodwill & being friendly prior to making the request
Legitimating Tactics
Claiming authority/right to make request/demand, shows that it supports company goals/policies
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Inspirational Appeals
Appeals to values, ideas & goals when making a request
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