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TM Insights (User Performance (Number of schedule modification made :star:…
TM Insights
User Performance
Number of users:star:
ARAMIIS D :star:
ARAMIIS W :star:
Average time logged into the system :star:
Number of conflicts resolved using ARAMIS
Number of schedule modification made :star:
total number raised
total number resolved
no. simulated first
total time gained by taking a resolution action
number of resolution options provided
number of resolutions that could have been automaticallly resolved
time to respond to a conflict being raised
user workload
Usability errors
No. of phone calls made
Improved situational awareness
Number of button clicks
No. of applications uses
gaze length via eye tracking
average time of change in advance of the service
Railway Performance
Number of red signals stopped at
Train delay
Sub-threshold :star:
By location :star:
by train type :star:
Coded delays
'O'
'Y'
'Q'
Dwell time :star:
Operational decisions linking to PPM
Time to return to timetabled service
No. of trains cancelled and significantly delayed :star:
Link between operational conditions (weather) impact on the plan
Number of conflict / minutes delay for a timetable / plan
Connections made
Delay attribution
Reduction in delay due to conflicts being resolved
Customer Experience
Station staff experience
Passenger satisfaction
Passenger wellbeing
level of trust in the railway
Level of passenger replanning
No. of passengers / market growth
Delay repay events
TOC / FOC
No. of paths available / used
Level of overcrowding
Social media feedback
System Performance
Availability :star:
Number of failures :star:
No. of message flow failures :star:
Time to resolve an system incident :star: