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Chapter 5:Working in Teams (Teamwork (Leadership (Setting Direction,…
Chapter 5:Working in Teams
Teamwork
Leadership
Setting Direction, Operation Guidelines, Coaching
Resources
Information, Sources, Assistance, Encouragement
Trust
Trust in ideas, support, their leaders
Context
Team Management Support
Performance
Evaluations, rewards, income
Effective Teams
Resources influenced by effectiveness
Design of work
Group Performance and Effectiveness
Some Traits of an Effective Team
Paritcipation
Controlled Conflict
Listening Skills
Rules and Assignments
Dynamics of the group/team
Group and Team development
Five Stages Model
Norming
Normal understanding of the team
Performing
Team works well as a whole
Storming
Entered into team conflicts
Adjourning
The team departs and emotions are felt
Forming
The development of the team
Punctuated Equilibrium Model
Big changes commence
Tasks in the beginning aren't acknowledged
Final meeting involves strategic thinking
After time, group decides to work
First meeting sets standards
Two types of Gatherings
Groups
Two or more people
Common grounding
Example: Coworkers
Team
Small amount of people
Gathering of skills and knowledge
Have a goal to reach
Share leadership, mistakes, and ideas
Composition
Skills
Technical Knowledge
Problem Solving and Decisions Determining Resolutions
Interpersonal Skills
Personality
Controls team behaviour
Most important in being successful
Roles
Tasks
Maintenance
Individual
Group
Diversity
Different characteristics (age, race, gender)
Diversity=Positive Group Performance
Mental Modules
Conflict and Dillemas
Virtual Teamwork
Gives face to face interaction
Advanced Technology
Lack of Bonding
Virtual Work Environments