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Therapeutics Communication And Interviewing Skills (Demonstrating the…
Therapeutics Communication And Interviewing Skills
Demonstrating the Techniques of Therapeutics Communication
Listen Actively
Recognize pitch and tone of voice,hesitancy or intensity of speech ,Evaluate vocabulary and choice of words
Probe Patient
Ask question to seek clarification, Voicing doubt question
Observe Patient
Observe behaviour-thought,feeling,appearance,verbal and non-verbal response
Touch Patient
Touch patient when necessary, in good timing-to give comfort
Preparing the Interview
Established relationship
Maintain open mind
Eliminate internal and external distraction
Do not give false reassurances
Be honest-to prevent patient to feel anxious
Types of Communication
Concept of Therapeutic Communication
An active process
Use various strategies
Help improve physical and emotional health of patient
Allow patient to express feelings
Interaction between nurse and patient
Increase rapport between nurse and patient
Techniques of Therapeutic Communication
Reflection
Nurse needs to skillfully restate patients 'cognitive or emotional material.Demostrate to patient that their current feelings are understood by the nurses.Overuse is counterproductive.
Questioning
Question with open question to let the patient describe what are their condition.Prevent direct question that may lead to regressive attitude of patient.
Barrier of Communication(CM)